VoIP Phone Systems
A custom VoIP phone system built around how your business answers calls. We design the call flow with you, set up the phones and apps, and manage it all for you. Add it to any managed plan, or use it on its own.
- Custom Call FlowsBuilt around your business
- Desk, Desktop & MobileAnswer from anywhere
- Business TextingFrom your office numbers
- Every LocationOne system for all your offices
Built Around How You Answer Calls
No two businesses handle calls the same way, so we don’t hand you a generic phone system. We map out who answers, when, and what happens after hours, then build it that way.
1
Auto attendants and menus
Greet callers with your own recorded message and menu options (“Press 1 for sales”) that send them to the right person or department.
2
Business hours and holidays
Calls route differently during open hours, after hours, weekends, and holidays automatically, with schedules we set to match your business.
3
Ring groups, queues, and on-call
Ring a whole team at once, line callers up in a queue, or send after-hours calls to whoever is on call that night.
Answer Calls Anywhere
Your office number goes wherever your team does. Every extension can ring a desk phone, a computer, and a cell phone, so nobody misses a call because they stepped away from their desk.
Desk Phones
- Business desk phones set up and ready to plug in
- Your extensions, voicemail, and buttons configured before they arrive
- Replacement and new phones provisioned by us
Desktop Softphone
- Make and take office calls from your computer
- Use a headset at your desk or on the road
- Same extension and number as your desk phone
Mobile App
- Answer your office line from your cell phone
- Callers see your business number, not your personal one
- Ideal for remote staff, field techs, and owners on the go
Optional add-on
Business Texting
Text customers from your office phone number instead of a personal cell. Send appointment reminders, answer quick questions, and keep every conversation tied to the business, not one employee’s phone.
Optional add-on
Call Center Management
Run your phones like a call center. Manage call queues and agents, see live call activity, and review call history from an online control panel.
Included
Numbers and Calling
- One direct phone number per extension
- Keep your existing numbers (we handle the porting)
- Local and long-distance calling plans
- A control panel for your users
Ready for a Phone System That Fits?
Tell us how many people answer phones, how many locations you have, and how you’d like calls handled. We’ll put together a quote. Call or text (407) 574-6978 or email helpdesk@jinx-it.com.